Cun99 takes your privacy seriously. This policy clearly explains how we collect, use, store, and protect your personal data as a member of the cun99 Malaysia platform.
This Privacy Policy ("Policy") describes cun99's privacy practices regarding the collection, use, storage, and protection of your personal data when you use the cun99 platform, accessible at cun99.best. By registering for or using the cun99 platform, you agree to the terms of this Privacy Policy in full. Please read it carefully.
Your trust is cun99's most valuable asset. As an online betting platform that has served over 350,000 active members across Malaysia since 2018, we understand how critical privacy and data security are in today's digital age. This Privacy Policy is written in plain, straightforward language — not layers of legal jargon — because we believe every member deserves to know exactly what happens with their data.
Cun99 operates as the data controller for all personal information you provide to us. This means we determine the purpose and manner in which your data is processed, and we bear full responsibility for its protection in accordance with Malaysia's Personal Data Protection Act (PDPA) 2010 and its latest amendments.
Cun99 has never and will never sell, rent or trade members' personal data to third parties for marketing or commercial purposes. This is not merely a promise — it is a core operating principle we have upheld since day one of cun99's operations.
Cun99 only collects personal data that is strictly necessary to deliver our services to you. No data is collected in excess or without a clear purpose. The following are the categories of data we may collect from you:
Cun99 does not collect sensitive data such as health information, religious beliefs, political views, or biometric data. Identity card data is used solely for the identity verification (KYC) process required under anti-money laundering (AML) procedures and is stored with full encryption.
Your personal data is collected by cun99 through the following transparent and traceable methods:
You may choose not to provide certain information, but this may limit your ability to use specific features on the cun99 platform, including the withdrawal of winnings.
Cun99 uses the personal data we collect solely for legitimate and necessary purposes related to the delivery of our services. These purposes are as follows:
Cun99 does not use members' personal data to make automated decisions that could have a material impact on your rights or interests without human oversight. Every significant decision – such as account suspension or withdrawal rejection – is manually reviewed by our team.
Cun99 does not sell, rent, or disclose your personal data to third parties for marketing purposes. However, in the course of our operations, your data may be shared with specific parties in limited and controlled circumstances as outlined below:
In all data-sharing instances described above, cun99 ensures that only the minimum necessary data is shared, and all recipient parties are bound by confidentiality and data protection obligations equal to or exceeding the standards we hold ourselves to.
Cun99 implements comprehensive technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. The key security measures we employ are:
Regarding data retention, cun99 keeps your personal data for as long as necessary to fulfil the purpose for which it was collected or to comply with applicable legal requirements. Financial transaction records are retained for a minimum of 7 years in accordance with Malaysian law. Data associated with accounts that have been inactive for more than 3 years following closure will be securely deleted, unless retention for a longer period is required by law.
While cun99 takes all reasonable security measures, no system can guarantee 100% security in a digital environment. You also play an important role in protecting your account by using a strong password, enabling two-factor authentication (2FA) and never sharing your login credentials with anyone.
The cun99 platform uses cookies and similar tracking technologies to enhance the user experience, maintain session security, and analyse platform usage. Cookies are small text files stored in your web browser when you visit the cun99 platform.
Below are the types of cookies used by cun99 and their respective purposes:
You can manage or disable optional cookies through your web browser settings. However, disabling essential cookies will affect the core functionality of the cun99 platform and may prevent you from logging in or completing transactions.
As a data subject under Malaysia's Personal Data Protection Act (PDPA) 2010, you have specific rights regarding the personal data we hold about you. cun99 fully respects these rights and provides accessible channels for you to exercise them.
Your rights as a cun99 member are as follows:
To exercise any of the rights above, please contact the cun99 Data Protection Officer via email at privacy@cun99.best including your cun99 account number and clear details of your request. cun99 will respond within 14 business days and does not charge any fee for reasonable requests.
The cun99 platform is strictly for individuals aged 18 and above only. cun99 does not knowingly collect or process personal data from individuals under the age of 18. All registrants are required to confirm they are 18 or older during the registration process.
Should cun99 discover that personal data belonging to an individual under the age of 18 has been unknowingly collected through deception or inaccurate information, we will take immediate action to:
If you are a parent or guardian and believe that your underage child has registered a cun99 account, please contact us immediately at privacy@cun99.best or via live chat. We will act promptly to address the situation.
Cun99 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, technological developments, or applicable legal requirements. The most current version of the Privacy Policy will always be available on this page, with the updated date clearly stated at the top.
When material changes are made to this Privacy Policy, cun99 will notify you via:
Your continued use of the cun99 platform after any Privacy Policy update takes effect constitutes your acceptance of the revised policy. We encourage you to review this page periodically to stay informed about how we protect your privacy.
If you have any questions, concerns, or requests regarding this Privacy Policy or how cun99 handles your personal data, please reach out to us through the following channels:
Cun99 is committed to responding to all privacy-related enquiries within 14 working days. For urgent data security inquiries, we will prioritise a response within 48 hours. All privacy-related communications are handled with strict confidentiality and professionalism by cun99's trained Data Protection Officers.
A quick overview of the types of personal data cun99 holds and their legitimate purposes of use.
Cun99 respects and facilitates the exercise of all your privacy rights as guaranteed under Malaysian law.
Request a complete copy of all personal data cun99 holds about you. Processed within 14 working days at no charge.
Correct any inaccurate or outdated personal data in your cun99 account directly, or by submitting a request to our team.
Request deletion of your personal data in circumstances permitted under Malaysia's PDPA, subject to any applicable legal retention obligations.
Withdraw your consent for certain types of processing, such as marketing communications, at any time without affecting your access to core services.
Object to the processing of your data for specific purposes that are not required for cun99's core services or legal obligations.
Lodge a complaint with cun99 or directly with the Department of Personal Data Protection Malaysia if you believe your privacy rights have been violated.
To exercise any of the rights above, email us at privacy@cun99.best with your account number and request details.
Six layers of protection we practice every day to keep your data safe.
Every bit of data transmitted between your device and cun99's servers is protected by 256-bit SSL encryption – the same standard used by Malaysia's leading banks. No one can intercept or read your data in transit.
Personal data stored on cun99 servers is encrypted at rest using AES-256. Even in the event of a physical server breach, your data cannot be read without the encryption key, which is stored separately.
Only cun99 staff who require access to specific data in order to perform their legitimate job functions are permitted to do so, with role-based access controls audited on a regular basis to ensure no excessive access is granted.
Cun99 conducts regular penetration testing and comprehensive security audits carried out by independent cybersecurity firms to identify and patch any vulnerabilities before they can be exploited.
Cun99's automated threat detection system monitors the platform around the clock and triggers immediate alerts to our security team upon detecting any suspicious activity or unauthorised access attempts.
All of cun99's data collection, processing, and storage practices are designed from the ground up to comply with Malaysia's Personal Data Protection Act (PDPA) 2010 and the current guidelines of the Department of Personal Data Protection.
Cun99 never sells your data. We only collect what is strictly necessary. All data is protected with 256-bit SSL encryption. We are fully compliant with Malaysia's PDPA. You have full rights to access, correct, or request deletion of your data. For more information or any privacy concerns, contact us at privacy@cun99.best or check our Terms & Conditions ours.
The most frequently asked questions about privacy and data protection at cun99.
Licensed platform, bank-grade encryption, and full PDPA compliance. Register for free today and enjoy casino games, Sports Betting, E-Sports, and Lottery with complete confidence that your privacy is always protected.
18+ only. Subject to Terms & Conditions. Gamble responsibly. Responsible Gaming